FRONTLINE

A "Secret Shopper" Investigates

Clip | 1m 51s

One hospital developed a unique program to encourage proper hand-washing hygiene.

Aired: 11/14/13

Rating: NR

Problems Playing Video? | Closed Captioning

Funding for FRONTLINE is provided through the support of PBS viewers and by the Corporation for Public Broadcasting. Major funding for FRONTLINE is provided by the John D. and Catherine ...